Licensed Team Lead - Eyewear & Customer Experience

LensCrafters; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

A leading eyewear company in Cincinnati is seeking a Licensed Team Lead to deliver outstanding customer service and manage optical processes. Candidates should possess a valid Opticianry license and retail experience. The position involves guiding customers in eyewear selection and ensuring quality service delivery. Benefits include healthcare and competitive pay along with bonuses. Join a passionate team committed to excellence in eye care.

Qualifications

• Current & valid state Opticianry license.
• Strong optical & retail experience.
• Edging & mounting experience.

Responsibilities

• Ensure exceptional customer service.
• Manage optical & lab processes.
• Provide product knowledge and expertise.

Skills

Strong communication

Problem solving

Leadership

Customer service

Basic math skills

Education

HS diploma/GED

Current state Opticianry license

Tools

Cash register

Computer

Calculators

Job description

A leading eyewear company in Cincinnati is seeking a Licensed Team Lead to deliver outstanding customer service and manage optical processes. Candidates should possess a valid Opticianry license and retail experience. The position involves guiding customers in eyewear selection and ensuring quality service delivery. Benefits include healthcare and competitive pay along with bonuses. Join a passionate team committed to excellence in eye care.