Licensed Supervisor, Care Management – RCT

Austincc; North Carolina; Remote; USD 74,000 - 99,000; Full time

Benefits offered by this job

Work-from-home options

Health Insurance - no employee premium

401k with 5% employer match

Job summary

Trillium Health Resources seeks a Licensed Supervisor, Care Management - RCT to lead a team delivering integrated, whole-person care within a managed care framework. The role supports clinical decision-making, supervision, and care planning while working remotely in North Carolina and traveling for meetings as required.

The position requires RN or advanced licensure with 3+ years in care management, plus NC licensure or eligibility, and valid NC driver's license.

Qualifications

• Associate's degree (RN only) with 3 years of care management experience.
• Bachelor's degree (RN only) with 3 years of care management experience.
• Master's degree with licensure (LCSW/LCMHC/LMFT/LPA/LCAS or RN) and 3 years of care management experience.
• Fully licensed in NC as LCSW, LCMHC, LPA, LMFT, LCAS or RN.
• Must reside in North Carolina within 75 miles of Trillium's South Central counties.

Responsibilities

• Supervise staff, including day-to-day responsibilities, performance management, development, and time/attendance.
• Ensure staff complete comprehensive assessments and care plans for members.
• Establish a team-based, person-centered approach to care coordination addressing physical, behavioral, and social health needs.
• Monitor team performance metrics, caseload distribution, and quality indicators for effective service delivery.
• Provide coaching, education, and guidance to staff for continuous improvement and development.

Education

Associate's degree (RN only)

Bachelor's degree (RN only)

Master's degree and full licensure (LCSW/LCMHC/LMFT/LPA/LCAS or RN)

RN licensure in North Carolina

Must reside in NC within 75 miles of Trillium's South Central region

Job description

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Licensed Supervisor, Care Management - RCT

Pay Plan Title: Licensed Supervisor, Care Management

Working Title: Licensed Supervisor, Care Management - RCT

FLSA Status: Exempt

Posting Salary Range: $74,277 - $99,343

Office Location: Remote in North Carolina and within 75 miles of Trillium’s South Central Region (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

What We’re Looking For

We are seeking a dedicated and experienced Licensed Supervisor, Care Management - RCT to join our team! The Licensed Supervisor, Care Management - RCT oversees a team who provide integrated, whole-person care within a managed care environment. The Licensed Supervisor, Care Management – RCT would be expected to work and be available at their remote location between the hours of 8:30am – 5:00pm and be flexible to travel within the community for meetings as needed. The role is responsible for the supervision of staff, ensuring quality service delivery, compliance with regulatory and accreditation standards, and the effective coordination of care for members with complex needs. In addition, this role provides clinical supervision and guidance, applying professional licensure to support care planning, clinical decision-making, and resolution of complex member cases.

On a typical day, you might:

• Supervise staff, including oversight of day-to-day responsibilities, performance management, development, and time and attendance.
• Ensure staff utilize established workflows to complete comprehensive assessments and care plans for members.
• Establish and maintain a team-based, person-centered approach to care coordination that addresses members’ physical, behavioral, and social health needs.
• Monitor team performance metrics, caseload distribution, and quality indicators to ensure effective service delivery.
• Provide coaching, education, and guidance to staff to support continuous improvement and professional development.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• Associate's degree (RN only) and three (3) years experience providing care management, case management, or care coordination to the MH/SU/IDD population; OR
• Bachelor's degree (RN only) and three (3) years experience providing care management, case management, or care coordination to the MH/SU/IDD population; OR
• Master's degree and fully licensed LCSW, LCMHC, LMFT, LPA, LCAS, or RN and three (3) years experience providing care management, case management, or care coordination to the MH/SU/IDD population.
• Fully licensed in the State of North Carolina as one of the following: LCSW, LCMHC, LPA, LMFT, LCAS or RN.
• If applying with an Associate’s or Bachelor’s degree, you must be fully licensed in the state of North Carolina as an RN.
• Must have a valid driver’s license.
• Must reside in North Carolina and within 75 miles of Trillium’s South Central, which includes the following counties: Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, and Wayne.
• Must be able to travel within catchment as required.