Care Manager- RB-BHT (South Central/Mid State)

Trillium Health Resources; Boston (MA); Remote; USD 56,000 - 68,000; Full time

Benefits offered by this job

Health Insurance with no premium for员工

Job summary

Trillium Health Resources seeks a Care Manager‑RB‑BHT to provide complex care coordination for individuals with Intellectual/Developmental Disabilities, often with mental health or substance use needs. You’ll work remotely within the region and travel to meet members as needed.

Responsibilities include assessments, care planning, and multidisciplinary collaboration to improve outcomes. Requires NC RN licensure, QP status, and relevant MH/DD/SA experience.

Qualifications

• Must meet Qualified Professional (QP) status.
• RN license in NC; RN license required to practice in NC by NC Board of Nursing with MH/DD/SA experience.
• Master’s or bachelor’s degree in a human services field with relevant MH/DD/SA experience.
• Must reside within Trillium’s South Central or Mid State region and be able to travel within catchment.

Responsibilities

• Serve as primary point of contact for assigned members with ongoing care management and advocacy.
• Conduct comprehensive assessments using person-centered planning methods.
• Develop, implement, and monitor individualized care plans with families and teams.
• Coordinate services across providers to address physical, behavioral, and social needs.
• Update assessments and plans as member needs change.

Skills

Care coordination

Assessment

Care planning

Multi-disciplinary collaboration

Member advocacy

Education

Master's degree in human services

Bachelor's degree in human services

Qualified Professional (QP) status

Job description

Pay Plan Title

Care Manager

Working Title

Care Manager – RB-BHTFLSA

RB-BHTFLSA Status

Non-Exempt

Posting Salary Range

$56,270 - $68,428

Office Location

Remote within Trillium’s South Central or Mid State region. (See requirements section for included counties)

POSTING DETAILS

Make an ImpactTrillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture
• Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

What We’re Looking For

Trillium Health Resources has a career opening for a Care Manager‑RB‑BHT to join our team! The Care Manager‑RB‑BHT is responsible for providing complex care coordination and monitoring to members having a primary Intellectual or Developmental Disability, which may include a secondary mental health or substance abuse, and/or complex medical/physical health need. The Care Manager‑RB‑BHT assists with integrated care management through multi-disciplinary collaborations and referrals, including but not limited to: assistance with the TCM opt in/opt out process, completion of care needs screenings, 90-day transition plans, completion/updates of CMCAs and care plan development, and service coordination as needed/deemed appropriate. This position has a primary focus on members that have been diagnosed with Autism Spectrum Disorder, particularly children (18mos – 15yo). The Care Manager‑RB‑BHT would be expected to work and be available at their remote location between the hours of 8:30 am – 5:00pm and be flexible to travel within the community to meet with members as well as attend other meetings as needed.

On a typical day, you might:

• Serve as the primary point of contact for assigned members, providing ongoing care management and advocacy.
• Conduct comprehensive assessments of member needs using person-centered planning methods and organizational tools.
• Develop, implement, and monitor individualized care plans in collaboration with members, families, and multidisciplinary support teams.
• Coordinate services across providers, agencies, and community resources to address member physical, behavioral, and social health needs.
• Ensure assessments and care plans are updated to reflect changes in member needs and circumstances.

Employee Benefits

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

• Must meet Qualified Professional (QP) status.
• Fully licensed by the NC governing board regulating Human Services professions;
• Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served.
• ORA graduate of a college or university with a master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling;
• ORA graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling;
• ORA graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
• Additionally, If serving members with Long Term Services and Support (LTSS) needs, the care manager, must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or Home and Community Based Service (HCBS) coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
• License and/or certification may be accepted as noted above.
• Must have a valid driver’s license.
• Must reside within Trillium’s South Central or Mid State region, which includes the following counties: Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, Wayne, Anson, Guilford, Montgomery, Randolph, and Richmond.
• Must be able to travel within catchment as required.

Deadline for Application: Wednesday November 4, 2026, at 11:59PM

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.