Licensed Spa Coordinator, Newport Beach

Equinox; Newport Beach (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Complimentary Club membership

Discounts on products and services

Job summary

Equinox is hiring a Licensed Spa Coordinator to join our team in a dynamic, high-performance environment. The role focuses on ensuring a memorable guest experience, greeting guests, and guiding them through spa facilities with excellent service and hospitality.

Responsibilities include staffing, outreach marketing for the spa, daily operations management, and promoting spa treatments and retail. A valid Massage Therapy or Esthetics license is required, with strong customer service and teamwork

Qualifications

• Must possess a valid Massage Therapy or Esthetics License.
• Excellent customer service and communication skills.
• Friendly, outgoing personality and team player.

Responsibilities

• Greet guests and orient them to spa facilities.
• Provide personal guest service and information on spa treatments.
• Interviewing, hiring and coaching staff; marketing for the spa.
• Manage daily operations, inventory, budgets, and goals.
• Promote spa services, sessions, and retail offerings.

Skills

Customer service

Communication

Computer skills

Team player

Education

Massage Therapy or Esthetics License

Tools

POS systems

Job description

OUR STORY

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands,

Company Description

OUR STORY

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

Our Code

We are passionate abouthigh performance livingand we practice what we preach – investing time in our own health and fitness.We believe that everyone has untapped potential within them and it takes adisruptive approachto unleash it. Wedream bigand don’t settle for the status quo. Wesweat the details. We never accept less than110%tohelp each otherdeliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now,what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We valuehumilityand ateam approachat every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

We are looking for an energetic, creative, and enthusiastic Licensed Spa Coordinator to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The Licensed Spa Coordinator is responsible to help ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orientating guests to the spa facilities, and providing personal guest service.

Job responsibilities include but are not limited to the following:

• Interviewing, hiring and coaching staff members
• Outreach marketing for the spa
• Manage daily operations including inventory and monitoring of daily goals and budgets
• Provide orientation tour, explaining spa amenities offered and answering guests' questions
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
• Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions
• Handle guests' questions and concerns professionally and courteously
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Qualifications

The successful candidate must have the following experience, skills, and education:

• Must possess a valid Massage Therapy or Esthetics License
• Enthusiasm and possession of excellent customer service skills
• Must enjoy working with people with a friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic math and money handling skills
• Excellent communication, listening, and computer skills
• Must be a team player

Pay Transparency

$20/hr for all hours worked, plus commission of $46+ per session, with monthly bonus opportunity.

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.