Licensed Sales Executive - NorthStar Lodge

Hyatt Hotels Corporation; Truckee (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Uncapped earning potential

Competitive Pay

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

Job summary

A leading hotel management company is seeking a Sales Executive Trainee at its location in Truckee, California. This role involves assisting Owners with inquiries about properties and amenities, following up on referrals, and maintaining customer contact records. Candidates should be flexible with scheduling and preferably have one year of related experience. The position may require a real estate license. The company offers competitive pay and various benefits to enhance work-life balance.

Qualifications

• Available to work a flexible schedule, including weekends and holidays.
• Preferred one year of related experience.
• Required to maintain an active professional Real Estate License where mandated.

Responsibilities

• Assist Owners with property and location questions.
• Follow up on referrals from Owners.
• Fulfill requests regarding pricing and property information.
• Contact Owners to monitor satisfaction and promote business opportunities.
• Maintain records on customer contacts for effective follow-ups.

Skills

Customer service

Sales skills

Communication

Flexibility

Relationship building

Job description

Licensed Sales Executive - NorthStar Lodge

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Competitive Pay
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Sales Executive Trainee, a typical day will include:

• Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
• Follow up on referrals/leads from Owners.
• Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
• Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
• Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.

Guest Experience and Company Standards:

• Welcome and greet all guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Sales Executive Trainee:

• Available to work a flexible schedule to include weekends and holidays.
• Position may require background and drug screening, in accordance with state and local requirements.
• The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
• One-year related experience is preferred.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.