Licensed Sales Executive - NorthStar Lodge

Hyatt Vacation Club at Northstar Lodge; Truckee (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Uncapped earning potential

Competitive pay

Medical/Dental/Vision/401K

Travel discounts

Tuition reimbursement

Professional counseling & family support

Job summary

A leading vacation resort in California is seeking a Sales Executive Trainee to assist Owners with vacation experiences and maintain customer relationships. This role requires a flexible schedule and excellent communication skills. The ideal candidate will have prior experience in sales or customer service. Opportunities for professional growth and competitive benefits are provided.

Qualifications

• Expected to work a flexible schedule including weekends and holidays.
• Background and drug screening may be required.
• Maintain a professional Real Estate License where required by law.
• One-year experience in a related field is preferred.

Responsibilities

• Assist Owners with property and location inquiries.
• Follow up on leads and referrals from Owners.
• Monitor Owner satisfaction and inform about promotions.
• Develop records for customer contacts to support follow-ups.

Skills

Customer Service

Sales Skills

Communication

Job description

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Sales Executive Trainee, a typical day will include:

• Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
• Follow up on referrals/leads from Owners.
• Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
• Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
• Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.

Guest Experience and Company Standards:

• Welcome and greet all guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Sales Executive Trainee:

• Available to work a flexible schedule to include weekends and holidays.
• Position may require background and drug screening, in accordance with state and local requirements.
• The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
• One-year related experience is preferred.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.