Sales Executive - Highlands Inn

Hyatt Hotels Corporation; California (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Uncapped earning potential

Competitive pay

Tuition reimbursement

Professional counseling & family support

Growth and development opportunities

Job summary

Hyatt Hotels Corporation is looking for a motivated Sales Executive Trainee in California, Missouri. In this role, you will assist Owners and guests in creating memorable vacation experiences and ensuring satisfaction.

The position requires strong customer service, communication, and sales skills, and the ability to work a flexible schedule. Benefits include uncapped earning potential, competitive pay, and growth opportunities.

Qualifications

• One year of related experience is preferred.
• Ability to work flexible hours including weekends and holidays.
• Active and in good standing professional Real Estate License where mandated by law.

Responsibilities

• Assist Owners with experiences and events to create memorable vacation memories.
• Answer Owner questions regarding properties and amenities.
• Follow up on referrals/leads from Owners.
• Maintain records on customer contacts for effective follow-ups.

Skills

Customer service skills

Communication skills

Sales skills

Job description

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Benefits

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Competitive Pay
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

Typical Day

• Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
• Follow up on referrals/leads from Owners.
• Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
• Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
• Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.

Guest Experience and Company Standards

• Welcome and greet all guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Requirements

• Available to work a flexible schedule to include weekends and holidays.
• Position may require background and drug screening, in accordance with state and local requirements.
• The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
• One-year related experience is preferred.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.