Licensed Pharmacy Technician (Order Entry)

Kalamazoo Long Term Care Pharmacy; Kalamazoo (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision, & Dental Insurance

401(k) and Matching

Employer-Funded Life Insurance

Financial Counseling EAP

Mental Health EAP

Employer-Paid CE Credits

PTO and Sick Time

Job summary

Horizon LTC Pharmacy in Kalamazoo, MI is seeking a detail-oriented Order Entry Specialist who is a Licensed or Certified Pharmacy Technician to enter prescriptions accurately and process orders timely.

The role collaborates with healthcare providers and facilities, maintains documentation, complies with regulations, and supports patient care with strong data entry and communication skills.

Qualifications

• Must have a Michigan Pharmacy Technician license (active).
• CPhT certification preferred.
• Prior long-term care pharmacy experience preferred.
• Strong data-entry and 10-key skills are essential.
• Proficiency with pharmacy software, Microsoft Office, and Google Suite.
• Excellent verbal and written communication skills.
• Ability to maintain strict patient confidentiality and multitask in a fast-paced setting.

Responsibilities

• Accurately input prescription and refill orders into pharmacy software.
• Manage incoming orders and prioritize urgent requests.
• Communicate with providers, clinics, and healthcare staff to clarify prescription details.
• Contact provider offices for refill authorizations.
• Resolve order discrepancies, insurance issues, and billing questions.
• Maintain detailed documentation of orders and communications.
• Ensure compliance with pharmacy regulations and company policies.
• Provide excellent internal and external customer service.
• Perform additional duties as assigned.

Skills

Data entry

10-key skills

Attention to detail

Communication skills

Confidentiality

Multitasking

Teamwork

Education

High school diploma

Active State of Michigan Pharmacy Technician license

Tools

Pharmacy software

Microsoft Office

Google Suite

Job description

Order Entry Specialist (Licensed or Certified Pharmacy Technician)

Full-Time | $18–$22 per hour
Horizon LTC Pharmacy | Kalamazoo, MI

Horizon LTC Pharmacy is seeking a detail-oriented Order Entry Specialist who is a Licensed or Certified Pharmacy Technician to join our growing team. This role is critical in ensuring accurate and timely medication order processing to support the health and well-being of our long-term care patients.

Position Summary

The Order Entry Specialist is responsible for accurately entering new prescriptions, refills, and patient information into the pharmacy system. This position works closely with healthcare providers, facilities, and internal pharmacy staff to clarify orders, resolve discrepancies, and ensure compliance with all regulations and company policies.

Our Benefits

• Medical, Vision, & Dental Insurance
• 401(k) and Matching
• Employer-Funded Life Insurance
• Financial Counseling EAP
• Mental Health EAP
• Employer-Paid CE Credits
• PTO and Sick Time
  

Key Responsibilities

• Accurately input prescription and refill orders into pharmacy software
• Manage incoming orders and prioritize urgent requests
• Communicate with providers, clinics, and healthcare staff to clarify prescription details
• Contact provider offices for refill authorizations
• Resolve order discrepancies, insurance issues, and billing questions
• Maintain detailed documentation of orders and communications
• Ensure compliance with pharmacy regulations and company policies
• Provide excellent internal and external customer service
• Perform additional duties as assigned

Qualifications

• High school diploma or equivalent
• Active State of Michigan Pharmacy Technician license
• Certified Pharmacy Technician (CPhT) preferred
• Previous long-term care pharmacy experience preferred
• Strong data entry and 10-key skills
• Proficiency with pharmacy software, Microsoft Office, and Google Suite
• Excellent verbal and written communication skills
• Strong attention to detail and analytical skills
• Ability to multitask and prioritize in a fast-paced environment
• Ability to maintain strict patient confidentiality

Skills & Competencies

• Exceptional accuracy in data entry
• Strong organizational and prioritization skills
• Ability to manage multiple tasks under pressure
• Professional communication with healthcare providers and team members
• Problem-solving mindset

Work Environment

• Office-based pharmacy setting
• Moderate noise level
• Frequent sitting with repetitive hand use
• Close attention to detail and computer-based work

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Why Join Horizon LTC Pharmacy?

At Horizon LTC Pharmacy, our mission is to optimize the quality of life for the patients and facilities we serve. We value professionalism, teamwork, and a commitment to continuous improvement.