Licensed P&C Insurance Specialist - Client Care & Growth

gobravvo; Plantation (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive base salary + commissions

Six-month bonus eligibility

Paid time off (vacation, personal, PTO

Health insurance stipend

Hands-on insurance industry experience

Growth opportunities

Job summary

State Farm independent agency in Plantation, FL is seeking a Licensed Insurance Customer Service Representative (P&C) to support policyholders with inquiries, changes, claims, and billing. The role emphasizes needs-based reviews, accurate service, and proactive client engagement within a collaborative office setting.

Candidates should hold active Property & Casualty and Life & Health licenses, with preferred experience at State Farm and the ability to work bilingual in English and Spanish.

Qualifications

• Active Property & Casualty license (required)
• Active Life and Health license (required)
• Prior State Farm experience (required)
• Bilingual in English and Spanish preferred

Responsibilities

• Establish and strengthen relationships with policyholders through proactive communication
• Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Educate clients about insurance options via needs-based review processes
• Maintain high standards of accuracy and timeliness in all customer interactions
• Provide timely and thorough activity reports to the agent
• Remain current on product changes, licensing requirements, and continuing education
• Collaborate effectively with team members to achieve agency goals
• Uphold the agency’s commitment to outstanding customer experiences

Skills

Property & Casualty license

Life & Health license

State Farm experience

Bilingual English/Spanish

Job description

State Farm independent agency in Plantation, FL is seeking a Licensed Insurance Customer Service Representative (P&C) to support policyholders with inquiries, changes, claims, and billing. The role emphasizes needs-based reviews, accurate service, and proactive client engagement within a collaborative office setting.

Candidates should hold active Property & Casualty and Life & Health licenses, with preferred experience at State Farm and the ability to work bilingual in English and Spanish.