Licensed Insurance Support Pro – P&C & Life/Health Growth

gobravvo; Austin (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

State Farm agent in Lakeway, TX is seeking an Insurance Customer Service Representative (P&C Licensed) to join a high-performing team. The role focuses on servicing clients, educating them on coverage options, and supporting agency growth with a customer-centric approach.

The ideal candidate will hold active P&C and Life/Health licenses, possess strong communication skills, and thrive in a collaborative, fast-paced office environment.

Qualifications

• Must hold active Property & Casualty license.
• Must hold active Life and Health license.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Self-motivated with proactive problem-solving.
• Team player with collaborative approach.
• Proficient with computers and quick to learn new software.
• Commitment to delivering exceptional customer service.
• Willingness to participate in ongoing training and development.

Responsibilities

• Establish and nurture customer relationships with consistent communication.
• Respond promptly to client inquiries about policies, coverage, billing, and claims.
• Guide customers in understanding their insurance needs and options.
• Maintain detailed and accurate records of client interactions.
• Participate in team meetings and contribute ideas for process improvement.
• Support growth initiatives through high-quality customer engagement.
• Stay current with industry changes and licensing requirements.

Skills

Interpersonal and writtencommunication

Customer service mindset

Team collaboration

Problem-solving

Detail-oriented

Computer literacy

Self-motivation

Willingness to training

Communication proficiency

Job description

State Farm agent in Lakeway, TX is seeking an Insurance Customer Service Representative (P&C Licensed) to join a high-performing team. The role focuses on servicing clients, educating them on coverage options, and supporting agency growth with a customer-centric approach.

The ideal candidate will hold active P&C and Life/Health licenses, possess strong communication skills, and thrive in a collaborative, fast-paced office environment.