Licensed Optician: Precision Eyewear & Service Leader

Luxottica; Winston-Salem (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

LensCrafters in Winston-Salem, NC is seeking a Licensed Optician to deliver exceptional customer service and craft high-quality eyewear. You will take and record measurements, fit prescriptions, and use technology with precision to meet customer needs.

Required are a state license and optical dispensing experience; strong math, selling skills, and knowledge of eyewear trends. This full-time role emphasizes accuracy, teamwork, and outstanding service in a fast-paced retail environment.

Qualifications

• BASIC QUALIFICATIONS: High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Optical dispensing experience

Strong customer service skills

POS familiarity

Basic math skills

Fashion awareness

Selling skills with tablet

Tech-savvy

Education

High School diploma or equivalent

State Licensure

Tools

iPad/tablet usage

Job description

LensCrafters in Winston-Salem, NC is seeking a Licensed Optician to deliver exceptional customer service and craft high-quality eyewear. You will take and record measurements, fit prescriptions, and use technology with precision to meet customer needs.

Required are a state license and optical dispensing experience; strong math, selling skills, and knowledge of eyewear trends. This full-time role emphasizes accuracy, teamwork, and outstanding service in a fast-paced retail environment.