Licensed Optician — Expert Eyewear Fitting & Service

Certification TOGAF; Gastonia (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Gastonia, NC is seeking a Licensed Optician to join our store team. You will deliver legendary customer service, precisely fit glasses, and record measurements to ensure flawless eyewear that meets our standards.

The role requires state licensure, optical dispensing experience, and strong math and tech skills. You’ll use iPad/tablet tools, POS systems and collaborate with teammates to exceed KPIs and maintain a welcoming store environment.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers and set expectations.
• Custom fit glasses and precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Optical dispensing

Customer service

Communication

Team building

Math skills

Fashion trend awareness

Technology adoption

iPad/tablet selling

Education

High School graduate or equivalent

State Licensure

Optical dispensing experience

Tools

POS system

Computers

Calculators

iPad/tablet

Job description

LensCrafters in Gastonia, NC is seeking a Licensed Optician to join our store team. You will deliver legendary customer service, precisely fit glasses, and record measurements to ensure flawless eyewear that meets our standards.

The role requires state licensure, optical dispensing experience, and strong math and tech skills. You’ll use iPad/tablet tools, POS systems and collaborate with teammates to exceed KPIs and maintain a welcoming store environment.