Licensed Optician — Expert Eyewear Fittings & Service

Sunglass Hut TSA; Burlington (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

health care

retirement savings

paid time off/vacation

various employee discounts

Job summary

LensCrafters in Greensboro, NC is seeking a Licensed Optician to deliver brand value and provide legendary customer service while crafting high-quality eyewear. You will welcome customers, take precise measurements, fit and adjust eyewear, and use technology including iPad/tablet while staying current with fashion trends.

This role emphasizes accuracy, teamwork and safety, with opportunities to grow in a dynamic optical care environment.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Math skills

Sales skills

iPad usage

Education

High School diploma

State Licensure

Tools

POS system

Calculator

Job description

LensCrafters in Greensboro, NC is seeking a Licensed Optician to deliver brand value and provide legendary customer service while crafting high-quality eyewear. You will welcome customers, take precise measurements, fit and adjust eyewear, and use technology including iPad/tablet while staying current with fashion trends.

This role emphasizes accuracy, teamwork and safety, with opportunities to grow in a dynamic optical care environment.