Licensed Optician: Precision Eyewear & Service Leader

LensCrafters; Reno (NV); On-site; USD 41,328 - 55,104; Full time

Job summary

LensCrafters in Reno, NV is hiring a Licensed Optician to deliver our brand value by providing exceptional customer service and expertly crafted eyewear. You will set expectations with customers, assist with precise lens fitting, and leverage technology to ensure accuracy and satisfaction.

The role requires state licensure, optical dispensing experience, and strong math and fashion sense. You’ll work with a skilled team to maintain an attractive store and meet KPIs while embracing new technology

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Teamwork

Sales

Fashion awareness

iPad/tablet usage

POS & calculators

Tech adoption

Education

High School diploma or equivalent

State Licensure

Optical dispensing experience (preferred)

Tools

iPad/tablet

POS systems

Calculators

Job description

LensCrafters in Reno, NV is hiring a Licensed Optician to deliver our brand value by providing exceptional customer service and expertly crafted eyewear. You will set expectations with customers, assist with precise lens fitting, and leverage technology to ensure accuracy and satisfaction.

The role requires state licensure, optical dispensing experience, and strong math and fashion sense. You’ll work with a skilled team to maintain an attractive store and meet KPIs while embracing new technology