Licensed Optician - Precision Eyewear & Personal Service

LensCrafters; Fairlawn (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

The Licensed Optician at LensCrafters delivers the brand value proposition and helps establish For Eyes as the premier destination for all vision needs within the community. Helps to create exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

At LensCrafters, we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.

Responsibilities

• Greets all customers with a warm welcome right away, exchanges names, & ensures they know what to expect.
• Custom fits glasses & precisely places prescription in lenses.
• Acts as a leader in optical acumen that provides a voice for associates.
• Takes & records measurements, adjusts or fits eyewear correctly, thorough & exact in details; ensures finished eyewear meets standards & customer requirements.
• Attracts new customers.
• Explores the needs & priorities of customers by asking open ended questions.
• Is attentive to details, asks follow up questions for clarity, reads verbal/non-verbal cues; reviews prescriptions & identifies special needs.

Skills

Customer service

Communication

Team collaboration

Selling skills

Tech savvy

Education

High School diploma or equivalent

State Licensure

Optical dispensing experience

Tools

POS systems

Job description

The Licensed Optician at LensCrafters delivers the brand value proposition and helps establish For Eyes as the premier destination for all vision needs within the community. Helps to create exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

At LensCrafters, we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.