Licensed Optician: Precision Eyewear & Customer Experience

EssilorLuxottica; Vero Beach (FL); Sur place; USD 32 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health care

Retirement plan

Paid time off

Employee discounts

Résumé du poste

LensCrafters, part of EssilorLuxottica, is looking for a Licensed Optician in the United States. You will deliver legendary customer service, fit high-quality eyewear, and use advanced eyewear technology to meet patient needs.

Responsibilities include greeting customers, taking accurate measurements, and ensuring eyewear meets standards while leveraging iPad/tablet tools and POS systems. Join a team focused on growth and premium care.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsabilités

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Connaissances

Customer service

Communication

Team player

Formation

High school diploma or equivalent

State licensure

Outils

POS systems

iPad/tablet usage

Calculators

Description du poste

LensCrafters, part of EssilorLuxottica, is looking for a Licensed Optician in the United States. You will deliver legendary customer service, fit high-quality eyewear, and use advanced eyewear technology to meet patient needs.

Responsibilities include greeting customers, taking accurate measurements, and ensuring eyewear meets standards while leveraging iPad/tablet tools and POS systems. Join a team focused on growth and premium care.