Licensed Optician: Craft Custom Eyewear & Elite Patient Care

EssilorLuxottica; Bellevue (WA); On-site; USD 34,440 - 53,726; Full time

Benefits offered by this job

Health benefits

Employee discounts

Paid time off

Retirement savings

Job summary

LensCrafters, part of EssilorLuxottica, is seeking a Licensed Optician who delivers legendary customer service and perfectly crafted eyewear. You will uphold brand standards and help customers find the best vision solutions.

Welcoming customers, taking precise measurements, and guiding optical selections, you’ll work with a team to meet store KPIs while maintaining a premium shopping environment. State licensure and dispensing experience are required.

Qualifications

• High school graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Sales skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom-fit glasses & precisely place prescription in lenses.
• Act as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assist team with complex product needs & prescriptions.
• Accurately & thoroughly use technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactively explore root cause of issues, forward-thinking, ensures customers are satisfied & expectations are exceeded, solution-driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrate safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Sales

Math skills

Teamwork

Tech savviness

Product knowledge

Education

High school diploma

Tools

POS

iPad/tablet

Calculators

Job description

LensCrafters, part of EssilorLuxottica, is seeking a Licensed Optician who delivers legendary customer service and perfectly crafted eyewear. You will uphold brand standards and help customers find the best vision solutions.

Welcoming customers, taking precise measurements, and guiding optical selections, you’ll work with a team to meet store KPIs while maintaining a premium shopping environment. State licensure and dispensing experience are required.