Licensed Optician General Manager – Lead Store & Growth

America's Best; Cleveland (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k retirement savings with company m

Flex Spending Account

Generous Paid Time Off & Company

Parental leave

Employee eyewear discount

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America's Best is seeking a General Manager to lead a high-performing team and drive store profitability in Cleveland, Tennessee. You will manage daily operations, coaching a diverse staff, and ensuring outstanding customer and patient experiences while maintaining strong financial performance.

You will partner with the Doctor to deliver top-quality eye care, mentor associates, and execute brand standards. The role rewards leadership, sales excellence, and a commitment to superior service.

Qualifications

• 5+ years of retail experience; Supervising experience preferred.
• ABO & NCLE certification preferred.
• Knowledge of the optical industry is preferred.
• Strong communication and leadership skills.

Responsibilities

• Oversee all daily store operations including staffing, inventory, and reporting.
• Lead, train, and develop associates through coaching and feedback.
• Monitor performance and drive exceptional customer and patient experiences.
• Partner with the Doctor to ensure high-quality patient care.
• Conduct store audits and uphold standards across merchandising and service.

Skills

Retail management

Leadership

Customer service

ABO & NCLE Certified

Communication

Education

Bachelor’s degree or equivalent experience

Job description

America's Best is seeking a General Manager to lead a high-performing team and drive store profitability in Cleveland, Tennessee. You will manage daily operations, coaching a diverse staff, and ensuring outstanding customer and patient experiences while maintaining strong financial performance.

You will partner with the Doctor to deliver top-quality eye care, mentor associates, and execute brand standards. The role rewards leadership, sales excellence, and a commitment to superior service.