Licensed Optician - Frame & Lens Specialist

VisionWorks; Town of Hempstead (NY); On-site; USD 37,000 - 56,000; Full time

Job summary

VisionWorks in New York seeks an optical sales associate to assist customers with frame and lens selection, interpret prescriptions, and dispense eyewear following social distancing and hygiene protocols.

You will provide accurate product information, coordinate with labs and optometrists, and ensure correct pricing and billing for insured and non-insured customers. A state license is required.

Qualifications

• Must hold and maintain applicable state licensure for ophthalmic dispensing.
• Ability to explain optical products, lens options and services based on prescriptions.
• Strong customer service and communication skills to guide frame selections.

Responsibilities

• Assist each customer in frame and lens selection while maintaining social distancing.
• Ensure compliance with cleaning protocols and hygiene practices.
• Provide customers with accurate product information on frames, lenses, and services.
• Explain benefits and costs for Third Party insurance customers and note any uncovered charges.
• Use SERVE sales process to identify needs and recommend lens options with available demonstration tools.
• Interpret and confirm patients' prescriptions; coordinate with Lab and Optometrist for accuracy.
• Sell, fit and dispense frames and accessories with precise measurements and adjustments.
• Maintain a clean and orderly dispensing area.
• Ensure pricing accuracy for retail customers.
• Maintain state licensure compliance per guidelines.
• Provide guidance to Apprentices where applicable.
• Adhere to HIPAA and privacy policies.
• Participate in training to meet departmental goals.
• Keep equipment and workstations clean and organized.
• Take on additional responsibilities as business needs evolve.

Skills

Optical product knowledge

Customer service

Prescription interpretation

Education

State licensure for ophthalmic dispensing

Job description

VisionWorks in New York seeks an optical sales associate to assist customers with frame and lens selection, interpret prescriptions, and dispense eyewear following social distancing and hygiene protocols.

You will provide accurate product information, coordinate with labs and optometrists, and ensure correct pricing and billing for insured and non-insured customers. A state license is required.