Licensed Optician: Frame & Lens Specialist

Visionworks of America, Inc.; City of Rochester (NY); On-site; USD 34,000 - 51,000; Full time

Job summary

Visionworks of America, Inc. is seeking an Optical Sales Associate in Rochester, NY to assist customers with frame and lens selection and dispense optical products.

You will interpret prescriptions and provide accurate product information, ensuring quality customer care. The role emphasizes strict adherence to privacy, HIPAA compliance, and clinical safety standards, with the SERVE sales process used to determine customer needs and lens recommendations.

Qualifications

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Ability to explain optical products and interpretations of prescriptions.
• Familiarity with frame, lens selections and related services.

Responsibilities

• Assist customers with frame and lens selection.
• Ensure compliance with social distancing and hygiene protocols.
• Provide accurate product information on frames, lenses and services.
• Inform customers about insurance benefits and any extra charges.
• Utilize SERVE sales process to identify needs and lens recommendations.
• Analyze prescriptions and liaise with Lab and Optometrist for accuracy.
• Sell, fit and dispense frames and accessories with precise measurements.
• Maintain a clean and orderly dispensing area.
• Ensure accuracy of customer pricing and maintain state licensing requirements.
• Provide guidance to Apprentice Opticians where applicable.
• Adhere to HIPAA and privacy policies.
• Participate in training and maintain professional affiliations.

Skills

Strong communication skills

Customer interaction

Attention to detail

Education

High School Diploma or Equivalent

Job description

Visionworks of America, Inc. is seeking an Optical Sales Associate in Rochester, NY to assist customers with frame and lens selection and dispense optical products.

You will interpret prescriptions and provide accurate product information, ensuring quality customer care. The role emphasizes strict adherence to privacy, HIPAA compliance, and clinical safety standards, with the SERVE sales process used to determine customer needs and lens recommendations.