Licensed Optician: Frame & Lens Specialist

Visionworks of America, Inc.; Town of Newfield (NY); On-site; USD 34,000 - 51,000; Full time

Job summary

Visionworks of America, Inc. is seeking a full-time Ophthalmic Dispensing Associate in New York. The role involves assisting customers with frame and lens selection, interpreting prescriptions, and providing detailed product information.

Responsibilities include using the SERVE sales process, coordinating with labs and optometrists, and ensuring accurate pricing and insurance information. The position requires state ophthalmic dispensing licensure and strong customer service skills.

Qualifications

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge and demonstrated abilities in explaining optical products and interpretations of prescriptions.
• Ability to read and comprehend simple instructions, short correspondence, and memos.

Responsibilities

• Assist each customer in frame and lens selection.
• Explain optical products, services and lens choices to customers.
• Provide information on benefits and costs for third-party insurance.
• Utilize SERVE sales process to identify customer needs and recommend lenses.
• Discuss prescriptions with Lab and Optometrist to ensure accuracy.
• Sell, fit and dispense frames and accessories with accurate measurements.
• Maintain a clean and orderly dispensing area.
• Ensure pricing accuracy for retail customers.
• Adhere to HIPAA privacy and security guidelines.
• Support training for Apprentices as needed.
• Maintain equipment and workstations daily.
• Be flexible to take on additional responsibilities as needed.
• Comply with State Guidelines for licensure.

Skills

Basic computer literacy

Strong communication skills

Outgoing professional demeanor

Teamwork and independence

Onsite work ability

Education

High School Diploma or Equivalent

Job description

Visionworks of America, Inc. is seeking a full-time Ophthalmic Dispensing Associate in New York. The role involves assisting customers with frame and lens selection, interpreting prescriptions, and providing detailed product information.

Responsibilities include using the SERVE sales process, coordinating with labs and optometrists, and ensuring accurate pricing and insurance information. The position requires state ophthalmic dispensing licensure and strong customer service skills.