Licensed Optician: Frame & Lens Expert

VisionWorks; Town of Hurley (NY); On-site; USD 34,000 - 51,000; Full time

Job summary

Visionworks in the United States is seeking an Optician to assist customers with frame and lens selection and dispense frames while interpreting prescriptions to guide product choices and service options. The role requires state licensure for ophthalmic dispensing, strong customer service, and the ability to communicate insurance benefits and pricing. The team emphasizes HIPAA and privacy compliance in a retail eyewear setting.

Qualifications

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge of explaining optical products, services and prescription interpretation.
• Ability to assist customers with frame and lens selection per needs and insurance.

Responsibilities

• Assist customers with frame and lens selection.
• Explain optical products and services and interpret prescriptions.
• Provide information on insurance benefits and out-of-pocket costs.
• Utilize SERVE sales process to identify customer needs and recommend lenses.
• Communicate with lab and optometrist to ensure prescription accuracy.
• Fit, adjust, and dispense frames and accessories with accurate measurements.
• Maintain a clean, organized dispensing area and ensure pricing accuracy.
• Adhere to HIPAA and privacy policies.

Skills

Frame and lens selection

Customer service

Prescription interpretation

Communication skills

Team collaboration

Education

High School Diploma or Equivalent

Job description

Visionworks in the United States is seeking an Optician to assist customers with frame and lens selection and dispense frames while interpreting prescriptions to guide product choices and service options. The role requires state licensure for ophthalmic dispensing, strong customer service, and the ability to communicate insurance benefits and pricing. The team emphasizes HIPAA and privacy compliance in a retail eyewear setting.