Licensed Optician: Precision Fitting & Vision Care

LensCrafters; Burlington (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Burlington, NC is seeking a Licensed Optician to deliver exceptional eyewear and service, fitting glasses precisely using iPad tools.

You will welcome customers, measure, adjust, and educate on lens options while maintaining store standards and contributing to KPIs.

This role emphasizes teamwork, attention to detail, and adaptability to the latest eyewear technology.

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change
• Previous customer service & retail experience

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Teamwork

Fashion trends knowledge

Selling skills (iPad)

Technology adoption

Eye care knowledge

Attention to detail

Math skills

POS familiarity

Adaptability

Education

High School diploma or equivalent

State Licensure

Tools

iPad/tablet proficiency

POS system familiarity

Job description

LensCrafters in Burlington, NC is seeking a Licensed Optician to deliver exceptional eyewear and service, fitting glasses precisely using iPad tools.

You will welcome customers, measure, adjust, and educate on lens options while maintaining store standards and contributing to KPIs.

This role emphasizes teamwork, attention to detail, and adaptability to the latest eyewear technology.