Licensed Optician — Elevate Eyewear & Patient Care

Certification TOGAF; Brandon (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Licensed Optician to deliver the brand value proposition and be the premier destination for vision needs in the community. You will custom fit glasses, take precise measurements, and ensure eyewear meets standards while delivering legendary customer service.

The role requires state licensure and optical dispensing experience, with strong product knowledge and the ability to work with iPads and POS systems in a fast-paced retail environment.

Qualifications

• High School graduate or equivalent requirement.
• State Licensure for optician practice.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication skills

Team building

Education

High School diploma

State Licensure

Optical dispensing experience

Tools

POS systems

Tablet/iPad familiarity

Job description

LensCrafters is seeking a Licensed Optician to deliver the brand value proposition and be the premier destination for vision needs in the community. You will custom fit glasses, take precise measurements, and ensure eyewear meets standards while delivering legendary customer service.

The role requires state licensure and optical dispensing experience, with strong product knowledge and the ability to work with iPads and POS systems in a fast-paced retail environment.