Optician

Louisiana Eye & Laser - Optical LLC; Ville Platte (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

Louisiana Eye & Laser - Optical LLC is seeking an Eyewear Sales Associate to assist patients, measure frames, discuss lens options, and ensure a smooth eyewear experience. You will verify insurance, process payments, and perform repairs and adjustments, with a focus on customer service and accurate eye measurements.

The role requires a High School diploma or GED and 1–3 years of optical office experience, with weekends and flexible scheduling as needed.

Qualifications

• High School diploma or GED required.
• 1–3 years of experience in an optical office preferred.
• Ability to read insurance benefits and explain to patients.
• Excellent customer service and communication skills.
• Willingness to work weekends and flexible schedules.

Responsibilities

• Greet patients and create a pleasant experience.
• Explain lens and frame options and take accurate measurements.
• Verify insurance and collect payments.
• Process glasses and contact lens orders and perform adjustments.
• Maintain displays and prepare optical reports.
• Be flexible with schedule including weekends.

Skills

Customer service

Problem solving

Sales

Eyewear measurements

Insurance understanding

Education

High School diploma or GED

Tools

Practice management software

Job description

Description

Responsibilities/Duties:

Customer Service - Creates a pleasant experience for every patient to include: smiling, welcoming body language, and attentiveness.

Problem Solving - Listens and discerns each patient’s concern or request. Present yourself as one working to solve the problem. Taking ownership and making sure it gets done.

Sales - Presents services and products through educating, presenting, and interacting with all patients.

Examines written prescriptions to determine the specifications of lenses.

Recommends and advises on selection of eyeglass frames and lenses including selection of color, shape, and size after considering the prescription and the customer’s occupation, habits, and facial features.

Instruct patients about adapting to, wearing, and caring for glasses.

Measures patient’s eye, fit of frame and lens.

Verifies Insurance information and authorization available for patients.

Ability to read and understand insurance benefits and explain to patients.

Receives collection of payment from patient for eyewear.

Follow procedures for processing glasses and contact lens orders.

Performs adjustments and repairs on glasses.

Dispense eyewear using proper final fitting techniques and presentation.

Maintains frame boards and displays. Makes sure all holes are filled. All frames have a tag. Cleans frames and displays

Creates optical reports needed from the practice management system.

**Will be required to be flexible in regards to prepared schedule and working

weekends

Requirements

Education: High School Graduate or General Education Degree (GED) (Required)

Experience: 1-3 years of experience in an optical office. (Preferred)