Licensed Optical Team Lead: Elevate Service & Eyewear

EssilorLuxottica; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

Paid time off

Job summary

EssilorLuxottica's LensCrafters within Macy's is seeking a Licensed Team Lead to deliver outstanding customer service and manage optical and lab processes. You will guide staff, assist customers with selections, and ensure accurate lens and frame services to meet prescriptions.

Qualifications include an opticianry license, strong optical knowledge, and retail sales experience. The role involves leadership responsibilities and a focus on exemplary patient care in a fast-paced retail setting.

Qualifications

• HS diploma or GED required.
• Current & valid state Opticianry license required.
• Knowledge of optical theory and merchandise required.
• Strong communication and interpersonal skills.
• Basic math, sales and problem solving abilities expected.
• Experience with edging and mounting of eyewear.
• Familiarity with cash registers, computers and calculators.

Responsibilities

• Deliver exceptional customer service in LensCrafters within Macy's stores.
• Provide product recommendations and assist sales associates.
• Assist in store operations and act as a key holder when needed.
• Ensure eyewear is dispensed and adjusted to prescription and patient needs.
• Collaborate with lab team to ensure high-quality finished eyewear.

Skills

HS diploma

GED

Opticianry license

Optical theory knowledge

Retail experience

Communication skills

Inter-personal skills

Basic math skills

Sales skills

Problem solving

Cash register/POS

Leadership training

Edging & mounting

Optical measurement experience

Education

High School Diploma or GED

Tools

AccuFit Digital Measurement System

POS system

Job description

EssilorLuxottica's LensCrafters within Macy's is seeking a Licensed Team Lead to deliver outstanding customer service and manage optical and lab processes. You will guide staff, assist customers with selections, and ensure accurate lens and frame services to meet prescriptions.

Qualifications include an opticianry license, strong optical knowledge, and retail sales experience. The role involves leadership responsibilities and a focus on exemplary patient care in a fast-paced retail setting.