Licensed Optical Store Manager — Lead Guest Experience

Luxottica; West Nyack (NY); On-site; USD 45,000 - 77,000; Full time

Job summary

Target Optical in West Nyack, NY is seeking a Licensed Store Manager to lead a high-performing team and deliver an exceptional guest experience every day.

The role requires a Bachelor's degree or equivalent, plus opticianry credentials as required by state law, and several years in customer service or retail. You will manage schedules, payroll, and coaching to drive store performance and guest satisfaction.

Qualifications

• Bachelor’s degree or equivalent experience.
• Opticianary License or American Board of Opticials Certification as required by state law.
• 3+ years experience in customer service or retail.
• Critical thinking.
• Recruiting, selection and development of talent.
• Motivating and influencing others.

Responsibilities

• Ensures Team Members deliver an outstanding guest experience, every guest, every time.
• Coaches on the Playground Rules and being Guest Ready to delight guests.
• Creates action plans for immediate and future development.
• Conducts annual performance reviews with monthly coaching conversations.
• Develops professional relationships with Target Optical doctor where applicable.
• Owns scheduling, payroll and store operations to meet business needs.

Skills

Critical thinking

Recruiting

Motivating others

Retail experience

Education

Bachelor’s degree or equivalent experience

Job description

Target Optical in West Nyack, NY is seeking a Licensed Store Manager to lead a high-performing team and deliver an exceptional guest experience every day.

The role requires a Bachelor's degree or equivalent, plus opticianry credentials as required by state law, and several years in customer service or retail. You will manage schedules, payroll, and coaching to drive store performance and guest satisfaction.