Licensed Optical Store Manager - Lead Guest Experience

EssilorLuxottica; Richmond (VA); On-site; USD 43,000 - 73,000; Full time

Benefits offered by this job

Bonus & commission plan

Job summary

Target Optical, part of EssilorLuxottica, is seeking a Full-Time Licensed Store Manager to lead a high-performing team and deliver an exceptional guest experience. You will recruit, coach, and develop staff, manage schedules and payroll, and partner with optical doctors to grow the business.

The role emphasizes driving guest readiness, brand standards, and a WOW experience for customers in a dynamic retail environment.

Qualifications

• Bachelor's degree or equivalent experience required.
• Opticianry License or ABO certification as required by state law.
• 3+ years experience in customer service or retail.
• Experience in recruiting, selection and developing talent.
• Strong selling skills and ability to motivate others.

Responsibilities

• Deliver outstanding guest experience by coaching team members.
• Create schedules and manage staffing to meet business needs.
• Develop action plans for staff development and performance reviews.
• Manage payroll and new hire paperwork.
• Build professional relationships with doctors and vendors.

Skills

Retail management

Customer service

Recruiting & development

Opticianry license

Sales

Education

Bachelor's degree or equivalent

Job description

Target Optical, part of EssilorLuxottica, is seeking a Full-Time Licensed Store Manager to lead a high-performing team and deliver an exceptional guest experience. You will recruit, coach, and develop staff, manage schedules and payroll, and partner with optical doctors to grow the business.

The role emphasizes driving guest readiness, brand standards, and a WOW experience for customers in a dynamic retail environment.