Licensed Optical Manager: Lead Opticians & Service

Warby Parker; Watertown (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement savings plan (401(k))

Vacation days

Employee Stock Purchase Plan

Paid sick leave

Job summary

A retail eyewear company is seeking an experienced Optical Manager in Watertown, MA. In this role, you will lead a team of Opticians, ensure customer satisfaction, and maintain high optical standards. The ideal candidate will have a licensed dispensing optician background and at least two years of management experience. You will be responsible for training staff and delivering exceptional service. Join a company dedicated to innovative eyewear, where your leadership will inspire both customers and your team.

Qualifications

• 2+ years in a management position with optical experience.
• Ability to explain technical terms clearly to customers.
• High professionalism and open-mindedness in decision-making.

Responsibilities

• Work directly with customers to meet eyewear needs.
• Manage and mentor a team of Opticians.
• Ensure exceptional service standards are upheld.

Skills

Customer interaction expertise

Leadership

Detail-oriented

Communication skills

Education

Licensed dispensing optician or ABO-certified

Job description

A retail eyewear company is seeking an experienced Optical Manager in Watertown, MA. In this role, you will lead a team of Opticians, ensure customer satisfaction, and maintain high optical standards. The ideal candidate will have a licensed dispensing optician background and at least two years of management experience. You will be responsible for training staff and delivering exceptional service. Join a company dedicated to innovative eyewear, where your leadership will inspire both customers and your team.