Lead Optical Manager: Elevate Customer Eyewear Experience

Warby Parker; Massachusetts; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Paid Holidays

Vacation days

Retirement savings plan (401(k))

Free eyewear

Job summary

A leading eyewear retailer in Massachusetts is seeking an Optical Manager to lead its in-house Optical team. This role involves engaging with customers to meet their eyewear needs, ensuring compliance with optical standards, and managing a team effectively. The ideal candidate will be a licensed optician with at least two years of management experience, effective communication skills, and a passion for customer satisfaction. The position offers a competitive compensation package and various benefits for both full-time and part-time employees.

Qualifications

• Must have 2+ years in a management position.
• Able to explain prescription terminology to customers.
• Detail-oriented and organized.

Responsibilities

• Manage a team of Opticians and provide feedback.
• Work directly with customers to meet eyewear needs.
• Ensure compliance with optical standards.

Skills

Leadership

Customer service

Communication

Attention to detail

Professionalism

Organizational skills

Education

Licensed dispensing optician

Job description

A leading eyewear retailer in Massachusetts is seeking an Optical Manager to lead its in-house Optical team. This role involves engaging with customers to meet their eyewear needs, ensuring compliance with optical standards, and managing a team effectively. The ideal candidate will be a licensed optician with at least two years of management experience, effective communication skills, and a passion for customer satisfaction. The position offers a competitive compensation package and various benefits for both full-time and part-time employees.