Optical Manager: Lead Eyewear Experience & Team

Warby Parker; Town of Islip (NY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid holidays

Retirement savings plan (401(k))

Free eyewear

Job summary

An eyewear retailer is seeking a skilled Optical Manager to lead their in-house team in New York. The role involves managing opticians, ensuring accurate fittings, and maintaining a high level of customer satisfaction. Candidates should have 2+ years in a management position and a license as a dispensing optician. This position emphasizes leadership, product expertise, and a passion for enhancing customer experiences in eyewear.

Qualifications

• 2+ years in a management position.
• Strong leader and mentor with optical metrics experience.
• Ability to explain technical terms clearly to customers.

Responsibilities

• Help customers meet their eyewear needs and fit products accurately.
• Manage and support a team of opticians.
• Ensure exceptional service standards and implement loyalty programs.

Skills

Leadership

Communication

Attention to detail

Customer service

Education

Licensed dispensing optician

Job description

An eyewear retailer is seeking a skilled Optical Manager to lead their in-house team in New York. The role involves managing opticians, ensuring accurate fittings, and maintaining a high level of customer satisfaction. Candidates should have 2+ years in a management position and a license as a dispensing optician. This position emphasizes leadership, product expertise, and a passion for enhancing customer experiences in eyewear.