Licensed Optician | Eyewear Fitting & Customer Care Pro

Warby Parker; Watertown (MA); On-site; USD 3,444,000 - 5,510,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Vacation days

Retirement savings plan (401(k))

Employee Stock Purchase Plan

Free eyewear

Job summary

A leading eyewear retailer based in Watertown, Massachusetts is looking for a licensed dispensing optician to provide outstanding customer service. You will help customers choose frames and lenses, take measurements, and ensure all eyewear meets optical standards. Ideal candidates are detail-oriented communicators passionate about eyewear and retail, eager to make customers happy. Roles require teamwork and an ability to adapt in a dynamic environment, with a comprehensive benefits package available for full-time employees.

Qualifications

• Licensed dispensing optician in states that require a license.
• Passionate about the eyewear and retail industries.
• Effective communicator who simplifies technical terms for customers.

Responsibilities

• Assist customers with their eyewear needs and provide exceptional service.
• Adjust and fit eyewear with accuracy.
• Explain prescription terminology and product options.

Skills

Customer service excellence

Communication skills

Attention to detail

Teamwork

Education

Licensed dispensing optician or ABO-certified optician

Job description

A leading eyewear retailer based in Watertown, Massachusetts is looking for a licensed dispensing optician to provide outstanding customer service. You will help customers choose frames and lenses, take measurements, and ensure all eyewear meets optical standards. Ideal candidates are detail-oriented communicators passionate about eyewear and retail, eager to make customers happy. Roles require teamwork and an ability to adapt in a dynamic environment, with a comprehensive benefits package available for full-time employees.