Remote Licensed Insurance Customer Service & Sales Specialist

NTI; Westwood (MA); Remote; USD 24,176 - 27,552; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid training and licensing

Monthly performance bonuses

Flexible schedule

Long-term career growth opportunities

100% remote work environment

Job summary

A growing insurance firm is looking for a Licensed Insurance Customer Service & Sales Specialist to provide customer support and sales solutions. This full-time, remote position, paying $17.55 - $20.00 per hour plus bonuses, requires an active Life & Health Insurance License and strong communication skills. You'll handle inbound calls and assist clients with insurance queries while working in a performance-driven, supportive environment. Benefits include health insurance, paid training, and flexible schedules.

Qualifications

• Must have an active Life & Health Insurance License in eligible states.
• Experience of at least one year in customer service or sales roles.
• High-speed internet and a proper phone setup required.

Responsibilities

• Handle 40–50+ inbound calls daily from policyholders and clients.
• Support customers with billing, claims, and product inquiries.
• Recommend tailored insurance solutions using sales techniques.

Skills

Verbal communication skills

Problem-solving skills

Sales techniques

Education

Active Life & Health Insurance License

1+ year experience in customer service or sales

Job description

Overview

Pay: $17.55 - $20.00 per hour

Remote Licensed Insurance Customer Service & Sales Specialist

Full-Time | $17.55–$20.00/hr + Monthly Bonuses | 100% Work-from-Home

Make an Impact From Home – Use Your License to Grow Your Career

Are you a licensed Life & Health Insurance professional looking for a stable, rewarding remote opportunity? Join our growing team as a Licensed Insurance Customer Service & Inbound Sales Specialist, where your experience is valued, your performance is rewarded, and your career can thrive — all from home.

What You’ll Do

• Handle 40–50+ inbound calls per day from policyholders and potential clients.
• Provide support with billing, claims, policy changes, and product questions.
• Use consultative sales techniques to recommend tailored insurance solutions.
• Meet or exceed performance goals in quality, conversion, and customer satisfaction.
• Maintain accurate records in our CRM system.
• Deliver a high-quality customer experience that builds trust and loyalty.

What You Need to Be Considered

• Active Life & Health Insurance License in one of the following states:
  • MI, WI, IN, FL, GA, NC, SC, or TX
    (Applicants without a license or outside these states will not be considered)
• 1+ year experience in customer service, call center, or sales.
• Excellent verbal communication and problem-solving skills.
• Ability to work in a fast-paced, performance-driven environment.
• High-speed internet and a landline or VoIP phone (no mobile phones or hotspots)
• Must pass a federal background check.
• Must reside in an eligible state (excluding Dallas, Euless, or San Antonio)

Schedule and Training

• Training Start Date: October 2025
• Training Hours: Monday to Friday, 8:30 AM – 5:00 PM ET
• Regular Schedule: Weekdays only, between 7:45 AM – 7:00 PM ET
• No weekends or evening shifts

Why Join Us

We’re more than just a workplace — we’re a people-first, performance-driven company that believes in recognizing talent, rewarding results, and helping our team members build meaningful careers. You’ll be supported from day one and empowered to achieve your professional goals in a collaborative remote environment.

Apply Now

If you’re a licensed insurance professional ready for a new challenge, a better work-life balance, and real opportunities to grow, we encourage you to apply today.

Job Type: Full-time

Work Location: Remote (Select U.S. States Only)

Benefits

• Health, dental, and vision insurance
• Paid training and licensing
• Monthly performance bonuses
• Flexible schedule
• Long-term career growth opportunities
• 100% remote work environment