Licensed Insurance & Membership Services Specialist

AAA-The Auto Club Group; Peoria (IL); On-site; USD 31,684 - 35,128; Full time

Job summary

AAA-The Auto Club Group is seeking a Field Insurance Service Representative in Peoria, Illinois. This role is pivotal in supporting the Insurance Agency and servicing members by managing existing insurance accounts. Responsibilities include retention calls, processing insurance applications, and providing quotes on products.

Applicants should hold a current Property & Casualty Insurance license and have a solid foundation in customer service. A competitive hourly wage ranging from $23.00 to $25.50 based on experience is offered.

Qualifications

• Current Property & Casualty Insurance license required.
• Successful completion of training within 6 months of hire.
• Ability to analyze insurance needs and prepare rate quotations.

Responsibilities

• Support the Insurance Agency by servicing existing insurance accounts.
• Process applications, renewals, and resolve customer problems.
• Conduct outbound promotional and retention calls as requested.

Skills

Customer service

Insurance knowledge

Sales skills

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

Insurance and membership systems (PPS, POS, IMS, IPM)

Job description

AAA-The Auto Club Group is seeking a Field Insurance Service Representative in Peoria, Illinois. This role is pivotal in supporting the Insurance Agency and servicing members by managing existing insurance accounts. Responsibilities include retention calls, processing insurance applications, and providing quotes on products.

Applicants should hold a current Property & Casualty Insurance license and have a solid foundation in customer service. A competitive hourly wage ranging from $23.00 to $25.50 based on experience is offered.