Licensed Insurance Customer Service Representative

Farmers Insurance, Bud Abel's Agency; Sussex (WI); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Paid Time Off (PTO)

Flexible Schedule

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

Licensing Assistance Available

Résumé du poste

Farmers Insurance, Bud Abel's Agency in Wisconsin seeks a Customer Service Representative to support clients with professionalism and care. You will help resolve inquiries, identify sales opportunities, and assist in marketing initiatives to drive agency growth.

The role offers comprehensive training and a collaborative team environment, with a focus on delivering high-quality service and building lasting client relationships in a fast-paced setting.

Qualifications

• Willingness to learn and develop insurance underwriting skills focusing on Farmers products.
• Must have or be willing to obtain a Wisconsin Insurance License (licensing assistance available).
• Strong communication skills and a customer-focused mindset.
• Team-oriented approach to support agency goals.
• Enthusiasm for growing sales opportunities while maintaining high-quality service.

Responsabilités

• Respond promptly to customer inquiries via phone and email, delivering exceptional service.
• Resolve service alerts and notifications by proactively reaching out to customers.
• Conduct conversations with current customers to identify and uncover potential sales opportunities.
• Support the team in marketing efforts and agency initiatives to drive growth.
• Assist with agency tasks to ensure smooth daily operations.

Connaissances

Customer service

Communication

Team player

Sales opportunities

Description du poste

Job Description

The Farmers Insurance, Bud Abel's Agency is excited to welcome a dedicated Customer Service Representative to join the largest Farmers Agency in Wisconsin! In this role, you’ll play a vital part in supporting our clients and ensuring their needs are met with professionalism and care.

We’re looking for motivated individuals who thrive in a fast-paced, team-oriented environment. If you’re eager to grow your skills, make meaningful connections, and be part of a high-performing team, this is the perfect opportunity for you. We’ll provide comprehensive training and resources to help you succeed.

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Parental Leave
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Evenings Off
• Weekends Off
• Licensing Assistance Available

Responsibilities

• Respond promptly to customer inquiries via phone and email, delivering exceptional service.
• Resolve service alerts and notifications by proactively reaching out to customers.
• Conduct conversations with current customers to identify and uncover potential sales opportunities.
• Support the team in marketing efforts and agency initiatives to drive growth.
• Assist with agency tasks to ensure smooth daily operations.

Requirements

• Willingness to learn and develop insurance underwriting skills with a focus on Farmers Insurance products.
• Must have or be willing to obtain a Wisconsin Insurance License (licensing assistance available).
• Strong communication skills and a customer-focused mindset.
• Team-oriented approach, working collaboratively to support agency goals.
• Enthusiasm for growing sales opportunities while maintaining high-quality service standards.