Licensed Insurance CSR — Growth, Training & Licensing

Farmers Insurance, Bud Abel's Agency; Sussex (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

Licensing Assistance Available

Job summary

Farmers Insurance, Bud Abel's Agency in Wisconsin seeks a Customer Service Representative to support clients with professionalism and care. You will help resolve inquiries, identify sales opportunities, and assist in marketing initiatives to drive agency growth.

The role offers comprehensive training and a collaborative team environment, with a focus on delivering high-quality service and building lasting client relationships in a fast-paced setting.

Qualifications

• Willingness to learn and develop insurance underwriting skills focusing on Farmers products.
• Must have or be willing to obtain a Wisconsin Insurance License (licensing assistance available).
• Strong communication skills and a customer-focused mindset.
• Team-oriented approach to support agency goals.
• Enthusiasm for growing sales opportunities while maintaining high-quality service.

Responsibilities

• Respond promptly to customer inquiries via phone and email, delivering exceptional service.
• Resolve service alerts and notifications by proactively reaching out to customers.
• Conduct conversations with current customers to identify and uncover potential sales opportunities.
• Support the team in marketing efforts and agency initiatives to drive growth.
• Assist with agency tasks to ensure smooth daily operations.

Skills

Customer service

Communication

Team player

Sales opportunities

Job description

Farmers Insurance, Bud Abel's Agency in Wisconsin seeks a Customer Service Representative to support clients with professionalism and care. You will help resolve inquiries, identify sales opportunities, and assist in marketing initiatives to drive agency growth.

The role offers comprehensive training and a collaborative team environment, with a focus on delivering high-quality service and building lasting client relationships in a fast-paced setting.