Licensed Insurance Customer Representative (Florida 4-40)

Toy Tech Motors Corporation; Miami (FL); On-site; USD 36,000 - 60,000; Full time

Job summary

Toy Tech Motors Corporation in Miami, FL is seeking a motivated Insurance Agent (Florida 4-40 Licensed Customer Representative) to join our team. You will handle inquiries, prepare quotes, place coverage, and ensure accurate documentation and DFS compliance.

The ideal candidate has a Florida 4-40 license, DFS designation course, and solid knowledge of Property & Casualty, especially Auto insurance. Bilingual English/Spanish is preferred and you will interact with customers in person, by phone,

Qualifications

• Active Florida 4-40 license is required.
• Completion of DFS approved designation course (exam waived).
• Basic knowledge of Property & Casualty insurance, especially Personal and Commercial Auto.
• Bilingual in English and Spanish preferred.
• Strong problem-solving skills and ability to work independently and with a team.
• Assist with inquiries, policy information, and coverage questions.
• Support sales activities, quotes, and policy documentation.
• Process policy changes, endorsements, cancellations, reinstatements, and payments.
• Maintain accurate customer records in agency systems.
• Assist with renewals and customer retention.
• Provide professional customer service via phone, email, and in person.
• Ensure DFS regulatory compliance and flag suspicious activity.

Responsibilities

• Assist customers with insurance inquiries, policy information, and coverage questions.
• Support insurance sales activities, including preparing quotes and policy documentation.
• Process policy changes, endorsements, cancellations, reinstatements, and payments.
• Maintain accurate and up-to-date customer records in agency management systems.
• Assist with policy renewals and customer retention efforts.
• Provide professional and timely customer service via phone, email, and in-person interactions.
• Ensure all transactions comply with Florida DFS regulations.

Skills

Communication skills

Attention to detail

Problem-solving

Teamwork and collaboration

Education

Active Florida 4-40 License

Completion of DFS approved designation course

Job description

Description

We are looking for a motivated, customer-focused Insurance Agent (Florida 4-40 Licensed Customer Representative) to join our team!

The ideal candidate will have strong communication skills, attention to detail, and a solid understanding of Property & Casualty insurance, particularly Personal and Commercial Auto insurance. In this role, you will assist customers with their insurance needs, support sales activities, process policy transactions, and maintain accurate documentation while ensuring compliance with Florida insurance regulations.

Requirements

• Active Florida 4-40 Customer Representative License (Required).
• Completion of DFS approved designation course (exam waived)
• Basic knowledge of Property & Casualty insurance, particularly Personal and Commercial Auto.
• Bilingual in English and Spanish (Preferred).
• Strong problem-solving skills and ability to work independently and collaboratively.
• Assist customers with insurance inquiries, policy information, and coverage-related questions.
• Support insurance sales activities, including preparing quotes and assisting with policy documentation.
• Process policy changes, endorsements, cancellations, reinstatements, and payments.
• Maintain accurate and up-to-date customer records in agency management systems.
• Assist with policy renewals and customer retention efforts.
• Provide professional and timely customer service through phone, email, and in-person interactions.
• Ensure all insurance transactions and documentation comply with Florida Department of Financial Services (DFS) regulations.
• Identify and elevate potential compliance concerns, suspicious transactions, or fraudulent activities.
• Collaborate with insurance agents and team members to ensure efficient daily operations.
• Follow up on customer requests and resolve issues promptly and professionally.