Licensed Insurance Customer Care Specialist

Blaeser Insurance Agency; Bristol (RI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Evenings Off

Retirement Plan

Job summary

Blaeser Insurance Agency in Rhode Island is seeking a full-time Licensed Insurance Customer Service Representative to deliver exceptional service to our clients. You will handle policy changes, take premium payments, answer questions, and help clients select coverage while maintaining high retention.

Must have Personal Lines P&C license, solid communication skills, and a reliable, customer‑focused attitude.

Qualifications

• Active Personal Lines P&C license required.
• Customer experience with great customer service skills.
• Must be responsible, punctual, reliable, and possess high integrity.

Responsibilities

• Greet customers entering the office in a friendly and helpful manner.
• Process customer policy change requests.
• Take premium payments from customers.
• Follow up with customers to assure satisfaction and address queries.
• Foster strong relationships to maintain client retention and loyalty.
• Explain policy options based on client needs and goals.
• Provide information about new products and services.

Skills

Customer service

Communication

Multi-tasking

Reliability

Tools

Word

Excel

Job description

Blaeser Insurance Agency in Rhode Island is seeking a full-time Licensed Insurance Customer Service Representative to deliver exceptional service to our clients. You will handle policy changes, take premium payments, answer questions, and help clients select coverage while maintaining high retention.

Must have Personal Lines P&C license, solid communication skills, and a reliable, customer‑focused attitude.