Licensed Insurance CSR - P&C & Life/Health (Austin)

gobravvo; Austin (TX); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Dental insurance

Life insurance

Disability insurance

Commission & bonus plan

Job summary

gobravvo in Austin, TX, is seeking a Licensed Insurance Customer Service Representative (P&C) for a full-time, in-office role. The position focuses on delivering exceptional customer service, policy support, and building client relationships in a dynamic agency environment.

The ideal candidate holds active P&C and Life & Health licenses, is bilingual (English/Spanish preferred), and possesses strong communication and multitasking skills to manage inquiries, policy changes, claims, and billing.

Qualifications

• Active Property & Casualty license required.
• Active Life and Health license required.
• Bilingual English/Spanish preferred.
• Excellent interpersonal, written, and verbal communication skills.
• Organizational and multitasking abilities.

Responsibilities

• Establish and maintain customer relationships.
• Respond promptly to client inquiries regarding insurance products, coverage, policy changes, claims, and billing.
• Educate clients about insurance options using a needs-based review process.
• Maintain a strong work ethic and commitment to daily success.
• Provide timely and thorough activity reports to management.
• Stay current on product changes, licensing, technical developments, and continuing education.
• Collaborate with team members to ensure customer satisfaction.

Skills

P&C license

Life & Health license

Bilingual English/Spanish

Customer service

Communication

Job description

gobravvo in Austin, TX, is seeking a Licensed Insurance Customer Service Representative (P&C) for a full-time, in-office role. The position focuses on delivering exceptional customer service, policy support, and building client relationships in a dynamic agency environment.

The ideal candidate holds active P&C and Life & Health licenses, is bilingual (English/Spanish preferred), and possesses strong communication and multitasking skills to manage inquiries, policy changes, claims, and billing.