Licensed Insurance CSR - Client Care & Growth

Greg Davis Agency; Golden Valley (MN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Base salary + commission

PTO

Mon-Fri schedule

Career growth

Retirement plan

Evenings off

Hands on training

Health insurance stipend

Flexible schedule

Licensing assistance

Weekly & monthly sales contests

Appreciation lunches

Weekly team meetings

Off-site team building events

Home / work life balance

Casual attire

Monthly sales contests

Job summary

Allstate Insurance - Greg Davis Agency in Golden Valley, Minnesota, is seeking a Licensed Insurance Customer Service Representative for an on-site role. You will interact directly with clients, provide personalized service, explain policy options, and assist with coverages and claims while upholding our commitment to outstanding customer satisfaction.

The position offers a welcoming team environment with base salary plus commission, bonus opportunities, PTO, and growth potential.

Qualifications

• Minnesota Property & Casualty license required.
• Experience in customer service, preferably in insurance.
• Excellent verbal and written communication.
• Strong empathy and problem-solving abilities.
• Organizational skills and ability to manage multiple clients.

Responsibilities

• Interact with clients to address inquiries and explain insurance policies.
• Manage and update customer profiles and documentation.
• Assist clients in the claims process and guide them through steps.
• Provide information about insurance products to aid decision-making.
• Engage with clients to improve satisfaction and foster relationships.
• Collect and report client feedback to enhance services.

Skills

Customer service

Communication skills

Empathy

Problem solving

Organization

Team collaboration

Attention to detail

Tech proficiency

Tools

CRM software

Job description

Allstate Insurance - Greg Davis Agency in Golden Valley, Minnesota, is seeking a Licensed Insurance Customer Service Representative for an on-site role. You will interact directly with clients, provide personalized service, explain policy options, and assist with coverages and claims while upholding our commitment to outstanding customer satisfaction.

The position offers a welcoming team environment with base salary plus commission, bonus opportunities, PTO, and growth potential.