Licensed Insurance CSR - Caring Client Support Specialist

The Juris Agency; Woodbridge (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO

Hands-on Training

Mon-Fri Schedule

Job summary

Fred Streszoff Allstate Agency in Woodbridge is seeking a Licensed Insurance Customer Service Representative. You will be the friendly face and voice for our policyholders, handling questions, updates, and support in a community-focused agency.

The role emphasizes accurate documentation, multi-system navigation, and proactive client education to ensure proper coverage and satisfaction. Join a team that values kindness, reliability, and people-first service in Virginia.

Qualifications

• Active Virginia Property & Casualty Insurance License.
• Experience in customer service or office setting.
• Strong communication and organizational skills.

Responsibilities

• Serve as the primary point of contact for existing policyholders with care and accuracy.
• Process policy updates, payments, and document requests.
• Review existing coverage to ensure it fits the client life stage.
• Maintain accurate client records in the agency management system.
• Collaborate with the office to ensure a smooth client experience.
• Educate clients on different insurance products for value and peace of mind.

Skills

Customer service experience

Multi-system navigation

Clear communication

Detail-oriented

Education

Virginia Property & Casualty Insurance License

Tools

Office software

Job description

Fred Streszoff Allstate Agency in Woodbridge is seeking a Licensed Insurance Customer Service Representative. You will be the friendly face and voice for our policyholders, handling questions, updates, and support in a community-focused agency.

The role emphasizes accurate documentation, multi-system navigation, and proactive client education to ensure proper coverage and satisfaction. Join a team that values kindness, reliability, and people-first service in Virginia.