Licensed Insurance Client Advocate | Policy & Service Expert

Talent Catch; Delray Beach (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Benefits after 90 days

On-site role in Delray Beach

Career development opportunities

Team environment

Job summary

Talent Catch in Delray Beach, FL is seeking a Florida 4-40 licensed Customer Representative to join our team. You will be the main point of contact for policyholders, ensuring their insurance needs are met with professionalism and accuracy.

The role involves handling policy changes, payments, renewals and general service requests while building long-term customer relationships. Experience in an insurance agency and a customer-driven mindset are highly valued in this on-site position.

Qualifications

• Active Florida 4-40 license is essential.
• Experience in an insurance agency is preferred.
• Strong customer service and communication skills are required.
• Professional and dependable approach, with attention to detail.
• Ability to work independently and with a team.

Responsibilities

• Be the key contact for policyholders and handle day-to-day insurance needs.
• Explain policy information clearly to customers and respond to inquiries.
• Process policy changes, payments, certificates, and general service requests.
• Assist with renewals, account updates and ongoing policy requirements.
• Communicate with customers by phone, email and in person.

Skills

Active Florida 4-40 license

Customer service

Communication

Organizational skills

EZLynx experience

Tools

EZLynx

Job description

Talent Catch in Delray Beach, FL is seeking a Florida 4-40 licensed Customer Representative to join our team. You will be the main point of contact for policyholders, ensuring their insurance needs are met with professionalism and accuracy.

The role involves handling policy changes, payments, renewals and general service requests while building long-term customer relationships. Experience in an insurance agency and a customer-driven mindset are highly valued in this on-site position.