Insurance CSR & Client Experience Leader

State Farm Agent; Delray Beach (FL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Job summary

A successful insurance agency in Delray Beach is seeking a Customer Service Representative. This role involves answering customer inquiries, assisting with policy changes, and requires excellent communication skills. The ideal candidate has a proactive mindset and attention to detail. Benefits include competitive salary, health insurance, and performance-based bonuses. Join a dynamic team where fun and career advancement thrive.

Qualifications

• Must be able to obtain property and casualty license.
• Strong focus on customer service and resolving inquiries.
• Ability to multi-task in a busy environment.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Identify customer needs and maintain accurate records.

Skills

Excellent communication skills

People-oriented

Able to learn computer functions

Outgoing and self-motivating

Proactive in problem solving

Detail oriented

Job description

A successful insurance agency in Delray Beach is seeking a Customer Service Representative. This role involves answering customer inquiries, assisting with policy changes, and requires excellent communication skills. The ideal candidate has a proactive mindset and attention to detail. Benefits include competitive salary, health insurance, and performance-based bonuses. Join a dynamic team where fun and career advancement thrive.