Licensed Customer Service Representative

Gilchrist Insurance Group; Weatherford (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

Gilchrist Insurance Group in Weatherford, TX, is looking for a Licensed Customer Service Insurance Representative. This role focuses on providing exceptional customer service while maintaining client relationships and ensuring business retention. The ideal candidate should possess strong communication skills and a client-centered approach.

A Texas P&C license is preferred, and candidates must be coachable with a team-oriented mindset. Join us in delivering exemplary service and protecting our clients!

Qualifications

• Exceptional customer service skills
• Ability to maintain client relationships
• Experience in billing resolution and customer retention

Responsibilities

• Provide exceptional customer service to clients
• Maintain client relationships and ensure business retention
• Adapt sales strategies as needed

Skills

Strong communication skills

Organizational skills

Client-centered approach

Coaching and team mindset

Education

Texas P&C license

Job description

Job Description: Licensed Customer Service Insurance Representative

Location: Weatherford, TX, 76086

Gilchrist Insurance Group is growing and looking to fill a CSR position within our agency. We are family owned and operated bringing a local presence for client protection. This fast-paced support role is client focused on and includes servicing accounts, billing resolution, customer retention, problem solving, and account rounding.

Job Responsibilities:

The Licensed Customer Service Representative will be responsible for providing exceptional customer service to clients, maintaining client relationships, and ensuring business retention. You will need to have strong communication skills, to be organized, forward thinking, and have a client-centered approach. The ideal candidate will be coachable, have a team mindset, and be able to pivot sales strategies as needed. Pay is reliant on experience. A Texas P&C license is highly preferred for this position. Apply today and let's talk about your opportunity!