Licensed Insurance Customer Service Rep

The Juris Agency; Linden (MI); Hybrid; USD 34,000 - 36,000; Full time

Benefits offered by this job

Paid Holidays

Commissions

PTO

Hiring Bonus

Volunteer Days

Training

Office Snacks

Work from home

Career Growth

Job summary

The Juris Agency in Linden, MI is seeking an exceptional Insurance Customer Service Representative for either full or part-time work. The role involves assisting current clients and responding to prospects with a focus on outstanding service and accuracy.

A Property & Casualty license is required, and applicants should be upbeat, capable of multitasking, and a team player. Experienced reps can expect a base salary of $34,000–$36,000, with commissions and bonus opportunities, and potential for

Qualifications

• Property & Casualty license is required.
• Ability to multi-task and follow-through.
• Driven and goal-oriented with a positive attitude.

Responsibilities

• Answer incoming phone calls promptly.
• Process customer policy change requests.
• Verify contact information and update where necessary.
• Handle billing inquiries and process payments.
• Schedule appointments for sales staff to meet prospective customers.
• Responds to inquiries, cancellation requests, and sales requests within specified timeframe.

Skills

Customer service

Multitasking

Follow-through

Team player

Positive attitude

Stress management

Goal oriented

Education

Property & Casualty license

Job description

Job Description

Our office isquickly growingand we are in need of an exceptional insurance industry Customer Service Representative! The position offered isfor either full or part time. Our customer service representative needs toexceed customer service standardsto current clients while alsoassisting prospects as they call in.If you enjoy helping others and are a compassionate, customer-focused individual.

Experienced, Licensed Customer Service Reps can expect to earn $34,000-36,000 in salary PLUS commission and bonus opportunities.

Benefits

• Paid Holidays
• Base Salary plus commissions and bonuses
• Paid Time Off (PTO)
• Possible Hiring Bonus
• Paid Volunteer Days
• Hands On Training
• Office Snacks & Coffee
• Work from home possibility based on experience
• Work from home a possibility after initiial training
• Career Growth Opportunities
• Hands on Training

Responsibilities

• Answer incoming phone calls promptly.
• Process customer policy change requests.
• Verify contact information and update where necessary.
• Handle billing inquiries and process payments
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

Requirements

• Property & Casualty license is required.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.
• Works well with other employees and is a team player with a positive attitude.