Licensed Customer Sales Associate

The Juris Agency; Eldersburg (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Job summary

Freedom Insurance Agency, Inc. in Eldersburg, MD is looking for a Licensed Customer Sales Associate who can educate clients on coverage options and help families and businesses navigate risk with confidence.

You will process new business applications and manage policy renewals, address billing and coverage questions, and collaborate with underwriters to ensure applications meet company standards. Maintain accurate client files and provide proactive service with integrity.

Qualifications

• Active Maryland Property & Casualty license.
• Experience in an insurance agency or brokerage.
• Proficient with quoting software and standard office technology.
• Excellent communication skills over phone and email.
• Strong attention to detail and accountability.
• Knowledge of underwriting guidelines or commercial lines is a plus.

Responsibilities

• Educate prospective and current clients on coverage options that offer meaningful protection.
• Process new business applications and manage policy renewals with precision.
• Address client inquiries regarding billing, policy changes, and coverage limits in a friendly, timely manner.
• Collaborate with the underwriting team to ensure applications meet company standards.
• Maintain accurate client files in our management system to ensure smooth service operations.
• Identify gaps in coverage and proactively suggest solutions that provide better peace of mind to our policyholders.

Skills

Clear and articulate communication

Attention to detail

Problem solving

Customer service mindset

Tools

Quoting software

Office technology

Job description

Job Description

At Freedom Insurance Agency, Inc. in Eldersburg, we believe that insurance is about more than just paperwork; it is about protecting the things our neighbors care about most. We have built our reputation on being a stable, friendly, and reliable pillar in the community, and we are looking for a Licensed Customer Sales Associate to help us keep that promise. Our office is a place where you can truly make an impact, helping families and businesses navigate their risks with confidence. You won't be just another employee here; you will be a vital member of a close-knit team that values your voice and your professional growth. If you enjoy connecting with people, have a knack for solving problems, and take pride in doing things the right way, you will fit right in. We provide a supportive environment where your hard work is noticed and appreciated, and where every day offers a new opportunity to make a positive difference in someone’s life. Come join a team that values integrity and kindness as much as professional excellence.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Hands on Training
• Mon-Fri Schedule
• Retirement Plan

Responsibilities

Educate prospective and current clients on coverage options that offer meaningful protection.

Process new business applications and manage policy renewals with precision.

Address client inquiries regarding billing, policy changes, and coverage limits in a friendly, timely manner.

Collaborate with the underwriting team to ensure applications meet company standards.

Maintain accurate client files in our management system to ensure smooth service operations.

Identify gaps in coverage and proactively suggest solutions that provide better peace of mind to our policyholders.

Requirements

Active Maryland Property & Casualty insurance license.

Previous experience working in an insurance agency or brokerage.

Strong comfort level with quoting software and standard office technology.

Clear and articulate communication skills, both over the phone and via email.

Attention to detail and a high degree of personal accountability.

Knowledge of insurance underwriting guidelines or commercial lines is a helpful advantage.