Library Technology & Media Aide (Student Worker)

College of DuPage; Northern (KY); Hybrid; USD 18,000 - 25,000; Full time

Job summary

College of DuPage is seeking a Library Technology Assistant to support patrons with computer and media workstations, printers, scanners, and related equipment. The role includes basic troubleshooting, information services, and helping manage library materials and spaces.

The position is a student job with eligibility for Federal Work Study. This role offers exposure to multimedia software and 3D space tools in a busy library environment.

Qualifications

• Student job with basic information technology duties for library patrons.
• Must be enrolled and eligible to work under COD policy.
• Clear written and spoken English required; strong customer service skills.
• Willingness to learn new software and handle equipment troubleshooting.

Responsibilities

• Assist patrons with computer and media workstations and basic hardware issues.
• Provide information about department services in person and by phone.
• Perform print transactions at the cash handling machine.
• Restock supplies and perform basic maintenance on equipment.
• Assist with inventory and organization of library materials and spaces.
• Handle check-in/check-out of equipment and spaces; support setup for events.
• Instruct patrons in hardware and software use when appropriate.
• Utilize audio/video and design software and hardware as needed.

Skills

English communication

Customer service

Independence

Tech troubleshooting

Multimedia software

3D modeling basics

Education

High school diploma or equivalent

Enrollment in college (6 credits)

GPA 2.0+

Federal Work Study eligibility

Two or more consecutive semesters

Tools

Microsoft Office

Cloud storage

Photo editing software

Video editing software

3D space software

Job description

College of DuPage is seeking a Library Technology Assistant to support patrons with computer and media workstations, printers, scanners, and related equipment. The role includes basic troubleshooting, information services, and helping manage library materials and spaces.

The position is a student job with eligibility for Federal Work Study. This role offers exposure to multimedia software and 3D space tools in a busy library environment.