Library Technology & Access Services Lead

Portland State University; Portland (OR); On-site; USD 65,000 - 76,000; Full time

Job summary

Portland State University Library seeks an Assistant Manager of Access Services and Library Technology. This full‑time role leads the Library Technology Support Team, manages tech purchases, documentation, and support for staff and patrons, and collaborates with campus stakeholders to drive technology initiatives.

The position emphasizes customer service at Circulation Desk, coordination of technology resources, and overseeing staff and student employees in a fast‑paced academic environment.

Qualifications

• Bachelor’s degree.
• 3-4 years work experience in computer science, information systems, educational technology, library technology, or related field.
• Previous supervisory experience.

Responsibilities

• Lead the Library Technology Support Team and day‑to‑day operations.
• Direct technology purchasing and documentation for the team.
• Oversee computing lab and study room management and hardware/software support for patrons and staff.
• Coordinate ticketing responses and lead technology projects with stakeholders.

Skills

Supervisory experience

Technical support

Education

Bachelor’s degree

Tools

Integrated library systems

Database applications

Content management systems

Institutional repositories

Job description

Portland State University Library seeks an Assistant Manager of Access Services and Library Technology. This full‑time role leads the Library Technology Support Team, manages tech purchases, documentation, and support for staff and patrons, and collaborates with campus stakeholders to drive technology initiatives.

The position emphasizes customer service at Circulation Desk, coordination of technology resources, and overseeing staff and student employees in a fast‑paced academic environment.