Library Tech & Systems Admin (1-Year Temp)

Miami University; Oxford (OH); On-site; USD 60,000 - 62,000; Full time

Job summary

Miami University Libraries seeks a customer-focused technology professional for a one-year appointment. You will support library computing devices, technology services, and projects, collaborating with Library Technology and central IT to manage endpoints, document procedures, and implement automation.

Ideal candidates have a Bachelor's degree and experience in IT support, with familiarity across Windows, macOS, and mobile devices, plus a readiness to learn and adapt in a higher‑education

Qualifications

• Bachelor's degree or equivalent in IT or related field.
• Interest in systems administration, desktop support, or IT operations.
• Experience troubleshooting tech issues in work, school, or volunteer settings.
• Familiarity with Windows/macOS/mobile OS environments.

Responsibilities

• Provide support for library desktops, laptops, mobile, and public computing devices.
• Install, configure, maintain, and troubleshoot hardware, software, and peripherals.
• Assist with management of Apple, Windows, and Chromebook devices.
• Respond to IT ticketing requests and maintain asset inventories.
• Assist with software deployment, updates, and endpoint security activities.
• Develop and maintain technical documentation and knowledge base.
• Support scripting, automation, and process improvements.
• Monitor systems and report issues affecting performance, reliability, or security.
• Collaborate with Library Technology and central IT on projects and improvements.
• Research emerging technologies and best practices.

Skills

Customer service

Technical troubleshooting

Adaptability

Education

Bachelor's degree

Information Technology, Computer Science, IS

Tools

Jamf

Intune

PowerShell

Python

Bash

TeamDynamix

ServiceNow

Job description

Miami University Libraries seeks a customer-focused technology professional for a one-year appointment. You will support library computing devices, technology services, and projects, collaborating with Library Technology and central IT to manage endpoints, document procedures, and implement automation.

Ideal candidates have a Bachelor's degree and experience in IT support, with familiarity across Windows, macOS, and mobile devices, plus a readiness to learn and adapt in a higher‑education