Library Tech Services Associate I

Georgia Public Library Service; Atlanta (GA); On-site; USD 44,000 - 51,000; Full time

Job summary

Georgia Tech Library seeks a skilled access and technical services professional to manage day-to-day requests, interlibrary loan, course reserves, and resource sharing for patrons and faculty. The role involves cataloging, acquisitions, and updating metadata in the ILS, with collaboration across library units.

Responsibilities include processing physical and digital items, ensuring copyright compliance, and supporting users with diverse information needs while engaging in ongoing professional

Qualifications

• Knowledge of library principles, practices, and terminology.
• Ability to search library bibliographic databases and interpret findings.
• Intermediate knowledge of office-related computer applications.
• Ability to work independently, collaboratively and in teams within the Library.
• Maintain professional customer relations and strong communication skills.
• Ability to learn new technologies and applications in libraries.

Responsibilities

• Provide a wide array of access and technical services for the Library.
• Process interlibrary lending and borrowing requests using advanced resource sharing techniques.
• Search and download articles from library online databases for document delivery, complying with copyright regulations and licensing.
• Answer questions/resolve issues from library patrons using multiple systems.
• Participate in library projects and initiatives.
• Engage in learning opportunities with other Library areas to broaden knowledge of services.
• Manage Course Reserve requests for various formats from faculty and review reserves at semester end.
• Process physical items into collection and update library metadata in the ILS.
• Receive and process serial issues, reconcile against purchasing records.
• Perform other related duties as assigned.

Skills

Library principles

Bibliographic databases

Office applications

Independent & collaborative work

Customer relations

Written & verbal communication

Education

Technical diploma or Associate degree

Bachelor’s Degree

Tools

OCLC interfaces

Alma/Primo

ILL & circulation workflows

Job description

Georgia Tech Library seeks a skilled access and technical services professional to manage day-to-day requests, interlibrary loan, course reserves, and resource sharing for patrons and faculty. The role involves cataloging, acquisitions, and updating metadata in the ILS, with collaboration across library units.

Responsibilities include processing physical and digital items, ensuring copyright compliance, and supporting users with diverse information needs while engaging in ongoing professional